232 Reviews Found
Confirmed Sales Customer
Sales person was kind and responsive. Only complaint was wait time. Being on a Saturday they only had one finance person so we ended up waiting an hour for them to free up. Happy with the vehicle but just felt like any other dealership.
Jerry L.
FLAGSTAFF
Business Response
Jerry, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (928) 774-2974 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Absolutely horrible. Did not get the service I wanted. Made me feel like I was a burden on the service center. I will never come here again and I’ve told every one of my friends and family with. Chevy’s
Izaac R.
HENDERSON
Business Response
Izaac, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (928) 774-2974 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
My tires that I ordered online never arrived. They were ordered almost 1 month ahead of time and a day was scheduled to install them and do a 4 wheel alignment. When I arrived at the dealership I talked to a service rep and he said he would get on it. I left my truck there at 11:00 am and called the dealership to check on the progress at 4:30 pm, only to be told the tires never came in. No explanation, only that they weren't there. I was informed that I could leave my truck overnight and the tires would be there the following morning. I left my truck there overnight and called them the following day at 5:00 pm only to be told that the tires never arrived. I went to the dealership and picked up my truck and was never offered an explanation or an apology. Terrible customer service.
Gary S.
FLAGSTAFF
Business Response
Gary, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 774-2974 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Didn't get my whole vehicle check right engine light still on.
Rebecca Y.
TUBA CITY
Business Response
Rebecca, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (928) 774-2974 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Jacob, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Hands down best service dealership in my 40 years here.
Craig M.
FLAGSTAFF
Business Response
Craig, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Rogeer, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Friendly staff, no pressure, pleasant experience
Scott P.
COTTONWOOD
Business Response
Scott, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Monica, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Jeff and his team are awesome. Honest and trustworthy, he has been great to work with. I wish he worked at my Chevrolet in Alaska.
Matthew R.
ANCHORAGE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Jonathan was a joy to work with. He's very knowledgeable and patient with us. Kudos to you Jonathan. Dave and Liz
David B.
DEWEY
Business Response
David, thank you for your kind review; we are happy to pass along your comments to Jonathan here at Flagstaff Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The service and the people are great. they make you feel at home.
Dennis V.
LANSING
Business Response
Dennis, we're happy you found our staff to be so supportive during your experience here at Flagstaff Chevrolet. We sincerely value your business and look forward to your next visit!
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Business Response
Miguel, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Their service is always high quality work,and prices are always affordable with their understanding
Julian T.
FLAGSTAFF
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Jimmy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Had low tire pressure. I couldn't see a nail in tire, but wanted to have it checked out. Didn't have an appointment, but was helped promptly. Great service, as usual.
Deborah S.
FLAGSTAFF
Business Response
Deborah, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Kind, honest, and wanting to do what is right for the customer!
Sandy C.
FLAGSTAFF
Business Response
Sandy, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Sales and support team were all great to work with.
Mary K.
FLAGSTAFF
Business Response
Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I look for vehicle in flagstaff and new mexico, I get turn down, but you guys got me vehicle thank you
Carol G.
LEUPP
Business Response
Carol, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing Flagstaff Chevrolet and we hope to see you again.
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Confirmed Sales Customer
Manuel Soto was the best Salesman I have dealt with. He actually listened to what I had to say regarding the type of vehicle I needed.
Cynthia D.
FLAGSTAFF
Business Response
Cynthia, we're happy you found our staff to be so supportive during your experience here at Flagstaff Chevrolet. We sincerely value your business and look forward to your next visit!